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Integration — Notifications

EZCRM + Firebase Cloud Messaging

Real-time push alerts for new leads, assignments and reminders — straight to your phone or desktop.

How it works

Set up once, then it just runs.

Step 1

Enabled by default

Push notifications run on Firebase Cloud Messaging and are available out of the box — no separate account to configure.

Step 2

Choose what triggers an alert

Pick which events push a notification: new leads, assignments, reminders, mentions and more.

Step 3

Alerts reach every device

Notifications arrive on whichever device you are logged into — phone or desktop — in real time.

Why it matters

What this integration actually fixes.

Never miss a fresh lead

A push alert the moment a new lead is assigned means first response starts sooner.

Works without opening the app

Reps see what needs attention from a lock screen or notification tray, not just inside an open tab.

Configurable per event

Turn on alerts for what matters to each role and mute the rest — managers and reps do not need identical settings.

No extra app install

Push works through the browser and mobile experience you already use to access EZCRM.

FAQ

Firebase Cloud Messaging integration, answered.

Do I need to install a separate app?

No — push notifications work through the EZCRM web app and mobile browser experience directly.

Does this work on both iOS and Android?

Yes, push notifications are supported on both, subject to each device’s own notification permissions.

Can I control which alerts I receive?

Yes — notification preferences are configurable per event type in your EZCRM settings.

Is there a delay before alerts arrive?

Notifications are pushed in real time as the triggering event happens, not on a batch schedule.

See the Firebase Cloud Messaging integration on your own pipeline.

30-minute demo, no slideware.

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